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Privacy Policy

Vlando Jewelers Privacy Policy

At Vlando Jewellerys (“Vlando”), we respect our customers’ privacy. This privacy policy (“Policy”) applies to all Signet activities, including, but not limited to our retail locations, brands’ websites, and all other websites, mobile sites, services, applications, platforms and tools where this Policy appears or is linked (collectively, our “Website”). This Policy is to inform you about how we collect, use, share, and protect personal information..

 

By providing information to us (by any means, whether in a store, in correspondence, via our Website or otherwise) you consent to our use of the information you provide in accordance with this Policy. Any reference to our Website includes its e-mail, text, live chat, and other electronic messages. If you do not agree with this Policy or our practices, you may not use our Website.

 

This Policy may change from time to time and is incorporated into our Website Terms of Use. Your continued use of our Website constitutes your acceptance of those changes. We encourage you to review this Policy periodically.

 

To make this Policy as user friendly as possible, at the start of each section below we’ve included a “plain English” summary of the content.

 

Information Provided by Users

 

Your Account information: You provide your email, or log in for a third-party account (like Facebook), to create an online or application account ("Account") or subscribe to our communications. If you refuse to provide such information, you may not be able to use the Services properly. When creating your Account, you may be asked to enter certain information, such as: your name, avatar, age, gender, address, telephone number and email address.

Payment information; Third-Party Payment Processor: We use a third-party payment processor (currently Paypal) to assist in securely processing your personally identifiable payment information. When you place an order through the Services, the credit card information that you provide is encrypted and transmitted directly to Paypal. We do not store your credit card information and do not control and are not responsible for Paypal or its collection or use of your information. You may find out more about how Paypal stores and uses your credit card information by accessing Paypal’s privacy policy.

Customer Support: When you contact us, you can provide us with information about your use of the Services, including information about the Vlando boxes and/or consumer products ("Products") that you own and contact details, so that we can provide customer support.

 

Children's and Minors' Privacy

About the protection of juveniles' personal information. The company attaches great importance to the protection of juveniles' personal information. If you are a juvenile under the age of 16 (according to the legal requirements of EU member states, the minimum age must not be less than 13 years old), you must obtain written consent from your parent or legal guardian before using this product and service. This product and service will protect the personal information of juveniles in accordance with the relevant EU laws and regulations.

The Services are not directed to or intended for use by minors. Consistent with the requirements of applicable law, if we learn that we have received any information directly from a minor, we will take steps to delete or destroy that information. California minors: While the Services are not intended for anyone under the age of 18, if you are a California resident who is under age 18 and you are unable to remove publicly-available content that you have submitted to us, you may request removal by contacting us. When requesting removal, you must be specific about the information you want removed and provide us with specific information, such as the URL for each page where the information was entered, so that we can find it. We are not required to remove any content or information that: (1) federal or state law requires us or a third party to maintain; (2) was not posted by you; (3) is anonymized so that you cannot be identified; (4) you don’t follow our instructions for removing or requesting removal; or (5) you received compensation or other consideration for providing the content or information. Removal of your content or information from the Service does not ensure complete or comprehensive removal of that content or information from our systems or the systems of our service providers. We are not required to delete the content or information posted by you; our obligations under California law are satisfied so long as we anonymize the content or information or render it invisible to other users and the public.

 

 

 

How Do We Use The Information We Collect?

We use your information in a range of ways but mainly to deal with your orders, to enroll you into loyalty programmes or to contact you regarding a product. We use third party analytics which may use details such as your IP address.

 

Targeted Advertising

We collect information about your online activities to provide you with targeted advertisements. We use third party ad networks such as Facebook and DoubleClick (Google) – from which you can chose to opt out.

 

Information We Share

Vlando will not sell or rent your personal data to a third party. If we work with partners or contractors they may have access to your personal data but only to the extent needed to do their job for us.

 

We will disclose your information to a third party such as the police, if required to do so by law.

 

How We Protect Personal Information

We take many steps to ensure your information is safe however we can't fully guarantee its security. Please be aware that we never send emails requesting personal information.

 

Your Consent

By providing your information you have consented to us using your details in accordance with this Policy and to us contacting you about your account.

 

Accessing And Updating Your Personal Information

You can contact us to edit or remove your personal information from our database. We will keep it as long is necessary and/or permitted by law.